Business communications are the foundation of business. If it’s absent, nothing will happen. Every business executive and manager must grasp how to communicate effectively in today’s global marketplace. Mo Katibeh summarizes the importance of these skills for aspiring executives and managers to ensure their business success.
Business communication conveys information, feelings, thoughts, and ideas from one person to another. It can be done in person, over the telephone, or via written means such as e-mail, fax, and letters. Good business communications are key if you ever want your business to grow and prosper.
This form of communication conveys a clear, concise, and unambiguous message so that it is received as originally intended. Various elements are involved in ensuring that you communicate effectively with customers and associates. They are:
* Planning – According to Mo Katibeh you must sit down and think about what you wish to say before communicating with the person or group. If you have no idea what you are communicating, then the likelihood of your message being misinterpreted is high. This can create a lot of problems for you, so take a few minutes to outline what your message will be. Please write it down and write down a few other words that will help you when communicating. It is even better if you type or print out the message in case of any misunderstanding.
* Time – According to Mo Katibeh it may be difficult to sit down for a long time and write out your communication, but giving yourself enough time and having a clear message is good. Don’t expect someone else to understand what you want them to convey when they may have other things on their mind.